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45 TopicsInsights from Copilot have stopped working for us
We're all licensed (verified) with M365 Copilot, and for about the last week, one of our workhorse intake forms has stopped working with regards to the "Insights from Copilot" feature. When we attempt to refresh the insights, it presents the message, "Your form has XX responses. Copilot is analyzing the data to provide insights.", then spins for about 30 seconds, and then presents the error, "The insights haven't been generated successfully. Please try again." We're syncing responses to an Excel workbook, and that seems fine, but after about a week these "insights" just started failing in this fashion. We've done basic troubleshooting like trying InPrivate browsing, cache clearing, and since we are only at about 100 responses for this particular small form we're not hitting any limits. Regardless, it's wedged stuck in this state. I reported it via the M365 Admin portal and received the usual "No issues found" reply. š Anyone else seeing this problem? Does anyone actually use this feature? š143Views0likes2CommentsOpening Form through a non compliant browser looses full URL
When opening a Form on a non compliant browser - access is blocked and an option to Launch in Edge is suggested. Once Launch in Edge is selected a full URL to exact Form is lost and general page opens: https://www.microsoft.com/en-gb/microsoft-365/online-surveys-polls-quizzes Other resources such as specific files on sharepoint - onedrive opens fine. This is especially painful when Forms are being opened via QR. QR Code > Camera > Default Browser > Block > Managed Browser > General Forms Page. Does this sound like a design choice for Forms ?15Views0likes0CommentsThis form can't be distributed as it is asking for personal or sensitive information
Two issues, one with what the system flagged, and the second with how the system is not designed to help you correct the error. First Issue: It took me an hour of clicking in form fields and making minor text changes to get the system to momentarily clear the error and allow me to make a copy of the form for rough cut deletion of the offending section. That was a pain and part of what I will get into in part 2. When I finally had a copy I could work with, I deleted sections until I got to the question āEA Passesā with the subtext āhow many Early Access Passes does your crew needā. This was the offending question. EA Passes. I changed it to EA Games, EA Medical, EA Social Security⦠these were all fine. But āEA Passesā. Flagged. This is not sensitive info, you may wish to have your system let that one go. Second Issue: and this is user satisfaction related. The system flags and makes the entire form unusable rather than flagging the individual question or phrase. Having a helpful popup showing what is flagged and making the form usable without this question would be wonderful! Especially considering the fact that the term flagged was not clear or even remotely sensitive in nature. Thank you for considering 1. The flagging of āEA Passesā, I changed this to Early Access Passes to get past it, and 2. Some help fixing/flagging the issue/phrase rather than dynamiting the form and forcing you to delete most if not all of your work to try to find the issue.166Views1like1CommentExcel Does Not Sync Until Opened
I created a form linked to an Excel spreadsheet in SharePoint as well as a Power Automate approval flow triggered on submission. In addition to sending out confirmation/approval emails, the flow also updates the associated Excel spreadsheet with the approval/denial. The flow was working fine until last week but since then has failed 2 consecutive times. The failures appear to be related to the flow unable to find the automatically generated submission ID in the Excel spreadsheet. When I open the linked spreadsheet, the submission is not immediately present at first but the file does sync at that point and the entry appears. When re-triggered after the sync, the flow completes successfully. Not sure if it is related, but MS form/linked spreadsheets have been updated by Microsoft recently and I was prompted to go through an update process for synced Excel spreadsheets. I completed the update with this specific form last week after the flow failed for the first time. TLDR - my form only syncs with the spreadsheet once opened. Any ideas how to get MS Forms to update the spreadsheet in real-time as opposed to when it is opened?4.2KViews3likes4CommentsMicrosoft forms and external upload files possible?
Good afternoon, We as a company want to create forms that our customers can fill in with the data we need. Like plans and technical drawings. I hoped that it would be possible to create these forms, but when i try to add the upload file question I need to change the settings to only internal. Is there no possibility to create forms that have the request of uploading files from external parties we send the link to? Kind regards, Carina47KViews0likes6CommentsMicrosoft Forms flagged phishing. No admin path to unblock Case #7084487321
Hello, I am a paying Microsoft 365 Family subscriber and recently created a Microsoft Form to coordinate a student outing. Unfortunately, the form was flagged as phishing because it included fields like āNameā and āEmail.ā The form is now completely blocked, and the āCollect Responsesā button is disabled. I contacted Microsoft Support (Case #7084487321). The agents explained that: Personal/Family accounts cannot access the Admin Center ā Health ā Message Center, where flagged forms can normally be reviewed. Only a global or security administrator in an organizational (work/school) tenant can unblock flagged forms. As a Family subscriber, there is no escalation path to have a non-malicious form reviewed or released. This effectively means that Microsoft Forms is unusable for its basic purpose (collecting names/emails) under a Family subscription. I was transferred to Billing, who suggested I either cancel my subscription or āleave feedback.ā My questions to the Forms/Product Team: Can you confirm whether this limitation is by design for personal/Family accounts? If so, why is this not made clear in Microsoft 365 Family product documentation or marketing materials? What recourse do paying Family subscribers have if Forms is blocked and there is no administrator to request review? I feel misled as a paying subscriber because a core feature is effectively disabled. I would like official clarification from Microsoft Forms engineering/product management, and guidance on whether Family subscribers should expect that Forms is not intended for collecting names/emails. Thank you for your time.77Views0likes0CommentsMicrosoft Forms: Multiple Choice Type is not showing all answers in SharePoint List
Hi, I have created a Microsoft form which contains a field "Pemohon". This field is a VLOOKUP of the type "Multiple Choice". The entries submitted in this form are reflected in the SharePoint list. After submitting the form, the multiple choices entered in the field are not visible in the SharePoint list. Only the first choice among the multiple entries is visible in the List under that field. Even if I edit the entries in the SharePoint list it is still not showing the multiple entries in that field. Is this a bug? or am I doing anything wrong? Anyone else facing this same issue?153Views0likes1CommentMS form unresponsive
hi there I have an MS forms survey's collect-responses page that keeps on being unresponsive facts abt the form: we use Microsoft 365 the form is created in sharepoint - our site - document - new - forms survey, so it auto updates its connected Excel the form's questions include pictures, subtitles; answer includes choices, free text, text restricted to URL formats symptoms: the unresponsiveness can happen when opening the link (blank page with loading sign), or trying to fill in text after loading the collect-responses page (the first answer is restricted to URL format) it happens in normal window (and after clearing cache) and incognito window, in chrome and in edge it happens to more than 1 person, more than 1 day it happens in the past few weeks, not before that what could be the cause and how to resolve it? I really appreciate any help you can provide.Solved133Views0likes2CommentsCritical access issue with Microsoft Forms - Need help!
Hello everyone,I am facing a critical access issue with Microsoft Forms that has been ongoing for two weeks, and it is completely blocking the progress of my university project. Despite numerous attempts and checks on my end, I still cannot log in.Here are the steps I have already taken without success: Verified my login credentials Tried accessing from different browsers and devices Cleared my cache and cookies Checked the activation status of my account and permissions This situation is extremely frustrating as I have a crucial survey to submit for my project. Without access to this survey, I cannot move forward and risk compromising my academic work.If anyone has experienced a similar issue or has suggestions on how to resolve this, I would greatly appreciate your help! Additionally, if thereās any way to retrieve a copy of the survey I created so that I can at least use it offline, that would be incredibly helpful.Thank you in advance for any assistance you can provide! Best regards, Ines74Views0likes0CommentsEveryone can read the analyzed Excel-file
I make a Forms-Quiz in Forms. Then I make an assignment in Teams (for class). The assignment is "New quiz" and then I choose the form I made seconds ago. My students answers the Quiz and I'm ready to look at the result. I choose to analyze the answers in Excel as I can from the Forms review window. An Excelfile is made, but it is placed in the Teams-library for everyone to see. The security is set to "Teams-members": Can edit. Even Teams-visitors can show the file. I don't want my students to be able to see each others answers. This file must be put elsewhere or at least with another security-setting! I really hope there are someone reading this and can take action to set this right. Best regards Oddgeir253Views0likes5Comments