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Sumaira370's avatar
Sumaira370
Copper Contributor
Mar 03, 2020

Embed form within the mail using shared mailbox

Hello Community Experts,

I have created a flow which sends a survey when a case is resolved. The survey is sent in the form of link as I'm using shared mailbox.

The customer clicks the link

There is a criterion where I should send the survey using shared mailbox only and i should embed the form directly within the e-mail instead of link

How do I achieve this requirement?

Kindly guide

Best Regards

Sumaira

 

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