Forum Discussion
Choice question options cut-off requiring scrolling to view all options in MS Forms
The 5 options for choice questions I have in surveys are being cut short - see screengrab showing a survey in edit mode which is similar to how it renders in preview and live. This prevents the respondents from being able to see all choices available without scrolling. This feels like a change from a few months back when surveys were created and went live - we would have noticed this through the testing we did.
- Hi, thanks for the responses. Seems there isn't a solution but a hack or 2. We've gone with providing options as a scale with a key stating 1 is Strongly disagree, 3 neutral... etc Similar to HiroHiro1105 but just text. We didn't want to reduce the length of the questions.
10 Replies
- Yes - this change has caused a poor usability experience. I have users only selecting from the visible options or complaining that options are missing.
NeeleshSon were you able to get this resolved? I am having the same issue but need to figure something out soon as I am about to submit my research proposal to IRB.
Thank you.
NeeleshSon
I have alreadly offered a possible solution on another thread. By shortening the texts of options and uploading an image file above the options, responders will be albe to see all choices without having to scroll horizontially.HiroHiro1105 - your suggestion does not work for me (or others on this and similar threads)
This is a poorly implemented "new feature" as my old forms never used to do this.
A scale where people cannot see the whole scale produces biased results...
NeeleshSon I only see the scrollbar on a likert question if I reduce the screensize down to very small or look at the form on a smartphone. On my normal laptop the scrollbar is not there.
Rob
Los Gallardos
Microsoft Power Automate Community Super User.
Principal Consultant, SharePoint and Power Platform WSP Global (and classic 1967 Morris Traveller driver)Rob_Elliott Thanks for bringing that up. The screenshot is from a full sized browser on a laptop. Do you have 5 options for your Likert scale too?
NeeleshSon Yes I do.
Rob
Los Gallardos
Microsoft Power Automate Community Super User.
Principal Consultant, SharePoint and Power Platform WSP Global (and classic 1967 Morris Traveller driver)
