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bartlabs's avatar
bartlabs
Copper Contributor
Mar 31, 2020

unable to change or set admin role for a staff member in Microsoft Bookings

Hi to all,   We are having difficulty setting up Microsoft Bookings. We added staff members and everything works except for one member: we added the staff member wit the role of Administrator (in B...
Bookings
office 365
sagark92's avatar
sagark92
Brass Contributor
May 09, 2020

@bartlabs 

 

Bookings is turned on by default for customers who have the Microsoft 365 Business Standard, or Microsoft 365 A3 and Microsoft 365 A5 subscriptions. Bookings is also available to customers who have Office 365 Enterprise E3 and Office 365 Enterprise E5, but it is turned off by default. To turn it on, see.

 

Maybe your plan for certain users(who are able get admin roles) does have access to bookings. 

 

Guest

Staff member doesn't have a Microsoft 365 account

  • Be signed up to deliver booked services but cannot access Bookings

  • Receive a meeting invitation when assigned to a booking so you can add it to your personal calendar (valid email address required)

  • Receive email reminders of upcoming bookings

  • Receive notifications of cancellations and changes

 

 

Hope that helps.

unslog's avatar
unslog
Brass Contributor
Sep 07, 2020

Hi,

 

I have a similar problem...

 

I'm trying to create a Booking Page for users to be able to book a desk in the office.

As a test I created four "Room" mailboxes, one for each desk .

 

The problem is I cannot get the Staff role to "Viewer", it automatically defaults back to guest.

 

Creating a normal user mailbox will not work for me

 

I followed the instructions taken from here: https://2die4it.com/2020/05/09/use-microsoft-bookings-as-room-and-desk-planner-back-to-the-office/

https://2die4it.com/2020/05/09/use-microsoft-bookings-as-room-and-desk-planner-back-to-the-office/ 

 

Please help

  • Rainer Schmitt's avatar
    Rainer Schmitt
    Copper Contributor
    Jul 06, 2021
    You do not need to set them to viewer, Guest is ok. I had the same trouble, assigned testwise a E3 license but that doesnt change anything. Room booking works well for us when room is "guest".
    • Karel690's avatar
      Karel690
      Copper Contributor
      May 24, 2022

      Rainer SchmittUnfortunately I have the same issue. Even though we have A5 Edu licenses, when we use a resource/room for MS Booking, it always downgrades it to guest and MS Bookings will not pull the calendar of that resource to prevent booking conflicts, even though I enable the option to book only if available/free. How did you fix it in your case?

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