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bartlabs
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Joined 6 years ago
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unable to change or set admin role for a staff member in Microsoft Bookings
Hi to all, We are having difficulty setting up Microsoft Bookings. We added staff members and everything works except for one member: we added the staff member wit the role of Administrator (in Bookings) and it changed to Guest. It can't be changed to Administrator. Though, for the other members, everything worked as expected: so we now have two users with the same exact product (Microsoft Business Essentials), same exact roles set up in the 365 Admin panel, but one of them can be made Administrator in Bookings, and the other not so. A third member, with a Business Premium account, is also set up to be an Administrator in Bookings without fault. Removing and re-adding the staff member didn't change this behavior. How can we resolve this? Is this a permissions/roles issue on a higher level? Can settings/rights for Bookings be tweaked elsewhere? We have been looking extensively for answers on the web, but didn't come across any lead so far yet. We don't have any setup for using powershell (yet, because of a non-windows environment), so hopefully this can be resolved via the Admin center somehow? Any thoughts/help would be very welcome... Thanks in advance.38KViews1like15Comments
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