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Dimitra's avatar
Dimitra
Copper Contributor
Jul 16, 2025

Strange issues with Bookings page

Hi all,
A few months ago I set up two bookings pages (eg Booking1 and Booking2) for a client.  
Each booking page has two services - Meeting in Person and Online Meeting.

Lately we have been facing some strange issues.

1. Suddenly the two booking pages have the same name. Nobody has changed the page name, yet Booking1 changed to Booking2.
2. Recently the client changed the availability days from 8/1/2025 to 31/8/2025 to Not Available for booking. I checked and it was working fine, but today the availability days chenged to 7/16/2025 -7/21/2025 Not Available for Bookings. How is that possible?

I have also noticed the whole booking system will sometimes throw errors and not work, but it fixes on refresh.

What are all these issues? Is it a user's bad or is it the system?

Thank you in advance.

Booking App
Bookings
Calendar
issue
office 365

3 Replies

  • Purva_ekatpure_'s avatar
    Purva_ekatpure_
    Icon for Microsoft rankMicrosoft
    Jul 21, 2025

    Hi Dimitra​ ,

    Based on the description you have shared, this appears to be a case-specific issue. We’ll need to review the relevant logs to help us identify the root cause and provide a resolution.

    Could you please raise a support request with our customer support team? They’ll assist in gathering the necessary logs and we can ensure the issue is addressed.

    Thanks!

      • Yas_Ma's avatar
        Yas_Ma
        Copper Contributor
        Aug 07, 2025

        Hi we are facing a very similar problem as well with out organisation's Booking Pages.

        We have 2 Booking pages. Booking 1 and Booking 2

        One time the name of Booking 1 appeared on Booking 2 and stayed like that for a while even after refreshing, but this changed back to normal after a couple of days.

        The bigger problem is that the Booking Page Link of Booking 1 appeared in the Booking Page Link of Booking 2, altering the link of Booking 2 forever. So, the Booking Link of Booking 2 completely disappeared. 

         

        What should I do? What is the problem?

        (It is my first time here. If I have to raise a support request like Dimitra​ I wouldn't know exactly how to do that.)

        Thanks in advance

         

         

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