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Lachel1's avatar
Lachel1
Brass Contributor
Mar 09, 2020

Meeting room allocation on bookings

My organization currently uses calendar to book meetings with a choice to pick a meeting room already registered on the calendar system,but we are looking at using Microsoft bookings instead and everything seems to work fine except that when a meeting room is booked on Microsoft bookings, it is available for booking on the Calendar.How can I stop this from happening?

  • Lachel1's avatar
    Lachel1
    Brass Contributor
    Please I need a reply, please anybody that can help?
  • DrNoo's avatar
    DrNoo
    Copper Contributor

    I have setup a similar scenario and used bookings for public to book a meeting room in the building.  The internal staff still book the meeting room but they need to use bookings to do so. The meeting room access was removed from Exchange server. We have a  Active Directory user setup as staff in bookings. That user receives all booking notices and it auto populate the exchange calendar for that user. If a meeting is cancelled or rescheduled in bookings it will be applied to the shared users calendar.  Staff who need to see the calendar are placed in a group that has access to it. They are instructed not to modify the calendar in way as the changes will not be reflected in the bookings calendar. All changes to the bookings must be done by the user who booked.  Not having to give internal support staff direct access to the bookings configuration mitigates risk of to many mechanics making changes to the car while driving ;-).

    Lachel1

    • Lachel1's avatar
      Lachel1
      Brass Contributor

      Thank you, but the problem am facing is that 2 people can book the same room for same time in Bookings, how can i rectify this please?DrNoo 

      • DrNoo's avatar
        DrNoo
        Copper Contributor

        I have not experienced this issue in bookings. When you access the booking calendar I am assuming the time that was previously booked is still there and available? Was the first booking time in the booking calendar? Lachel1 

  • T-Fal's avatar
    T-Fal
    Copper Contributor
    Can't believe this is still a thing. Same issue.... anyone else have some suggestions for clever work arounds?
    • fiterbek's avatar
      fiterbek
      Brass Contributor
      This might be because the room/resource calendar is added to the Staff with the Guest role. Or that it has a higher role than Guest and the option 'Office calendar events influence availability' is not checked for that 'staff' member.
      In that case, it is very much possible to create double bookings in the room's calendar.
      This situation can also be caused by having the room/resource calendar's account set up on an on-premise server (then it can only be added in Bookings staff as guest) while the (human) staff's accounts are on Exchange online (which is a prerequisit to access the Bookings UI).
      • FilipeMoreiraMSFT's avatar
        FilipeMoreiraMSFT
        Icon for Microsoft rankMicrosoft
        No changes so far? This would be a nice feature. Have the possibility to book a staff in a specific room
  • Baltazarr1984's avatar
    Baltazarr1984
    Copper Contributor

    Switching to Microsoft Bookings sounds great, but I totally get the struggle with the meeting room availability sync glitch. To tackle this, you might want to check the settings within Microsoft Bookings. There should be an option to control the synchronization of booked rooms with your calendar. If it's not evident, their support or FAQs could be a lifesaver. Also, have you heard of https://unspot.com/workplaces/? They offer a slick desk booking system that could potentially streamline your room allocation process. Might be worth exploring!

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