Forum Discussion
Changing Maximum Number of Attendees back to 1
I changed the maximum number of attendees from 1 to 5. It won't let me now change it back to 1. The lowest it will go is 2.
I have tried "Inspect Element" to change the min number from 2 to 1. This allows me to use the down arrow feature to lower it to be 1. However, the change won't save and it reverts back to 2.
Also using inspect element to change the number directly to 1 also doesn't work.
Last week I couldn't set it to lower then 2.
This week I can't even change it.Edit: When I edit the HTML and remove the disabled="" attribute from the field, I can edit and the setting gets saved. Microsoft only releasing untested alpha software recently. Annoying...
- PauFeCopper Contributorl_christensen1085 I'm having the same issue. Have you found a solution for this?
Thank you.- O___OBrass Contributor
Last week I couldn't set it to lower then 2.
This week I can't even change it.Edit: When I edit the HTML and remove the disabled="" attribute from the field, I can edit and the setting gets saved. Microsoft only releasing untested alpha software recently. Annoying...
- Radhika_Khetan_MSFTMicrosoft
O___O l_christensen1085 Thanks for reaching out to us. Any service with maximum attendee as 1 is a single customer service and any service with maximum attendee as 2 or more is a multi customer service. As by design, we cannot convert single customer to multi customer or vice versa. Hence we cannot edit and save a number less than 2. You can create a new service for such scenario. Thanks for your interest in Bookings.
- cmCopper Contributor
What solved the problem in a minute and quite easy for me:
- Hover over the faces on the service in question in MS Bookings admin
- Select the „copy service“ button
- Edit the attendee-setting to 1 and save under a new name
- Delete the old service
Ways to improve:
- Pause the old service before publishing the new one
- Renaming the old service you can save the new one with the right name
What I did not need to look into
- What pausing does to existing bookings