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l_christensen1085's avatar
l_christensen1085
Copper Contributor
Apr 23, 2020

Changing Maximum Number of Attendees back to 1

I changed the maximum number of attendees from 1 to 5. It won't let me now change it back to 1. The lowest it will go is 2.

I have tried "Inspect Element" to change the min number from 2 to 1. This allows me to use the down arrow feature to lower it to be 1. However, the change won't save and it reverts back to 2.

Also using inspect element to change the number directly to 1 also doesn't work.

  • Last week I couldn't set it to lower then 2.
    This week I can't even change it.

     

    Edit: When I edit the HTML and remove the disabled="" attribute from the field, I can edit and the setting gets saved. Microsoft only releasing untested alpha software recently. Annoying...

    • O___O's avatar
      O___O
      Brass Contributor

      Last week I couldn't set it to lower then 2.
      This week I can't even change it.

       

      Edit: When I edit the HTML and remove the disabled="" attribute from the field, I can edit and the setting gets saved. Microsoft only releasing untested alpha software recently. Annoying...

      • O___O  l_christensen1085 Thanks for reaching out to us. Any service with maximum attendee as 1 is a single customer service and any service with maximum attendee as 2 or more is a multi customer service. As by design, we cannot convert single customer to multi customer or vice versa. Hence we cannot edit and save a number less than 2. You can create a new service for such scenario. Thanks for your interest in Bookings.

  • cm's avatar
    cm
    Copper Contributor

    What solved the problem in a minute and quite easy for me:

     

    1. Hover over the faces on the service in question in MS Bookings admin
    2. Select the „copy service“ button
    3. Edit the attendee-setting to and save under a new name
    4. Delete the old service

    Ways to improve:

    • Pause the old service before publishing the new one
    • Renaming the old service you can save the new one with the right name

    What I did not need to look into

    • What pausing does to existing bookings
    • 10__00's avatar
      10__00
      Copper Contributor

      cm changing the service or pausing it, cancels all existing bookings with clients.

       

      Its ridiculous how they've set this up.

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