Forum Discussion
Changing Maximum Number of Attendees back to 1
- May 25, 2020
Last week I couldn't set it to lower then 2.
This week I can't even change it.Edit: When I edit the HTML and remove the disabled="" attribute from the field, I can edit and the setting gets saved. Microsoft only releasing untested alpha software recently. Annoying...
Thank you.
- O___OMay 25, 2020Brass Contributor
Last week I couldn't set it to lower then 2.
This week I can't even change it.Edit: When I edit the HTML and remove the disabled="" attribute from the field, I can edit and the setting gets saved. Microsoft only releasing untested alpha software recently. Annoying...
- Radhika_Khetan_MSFTMay 26, 2020Microsoft
O___O l_christensen1085 Thanks for reaching out to us. Any service with maximum attendee as 1 is a single customer service and any service with maximum attendee as 2 or more is a multi customer service. As by design, we cannot convert single customer to multi customer or vice versa. Hence we cannot edit and save a number less than 2. You can create a new service for such scenario. Thanks for your interest in Bookings.
- O___OMay 26, 2020Brass Contributor
Radhika_Khetan_MSFT If the number of attendees implicitly decides what type of service this is, then it's the wrong way to go. This is bound to raise confusion.
It would be better if you clearly advertise a service as a single-attendee or multi-attendee service and let the user explicitly decide what kind of service he wants to create.
To quote the Python philosophy: "Explicit is better than implicit".
But, that aside, I believe this is bad practice. Why can you lower the attendee number from 1000 to 2, but not from 2 to 1. I understand that you said in the backend are single- and multi-user services. But this seems very arbitrary. Programmatically, it makes no difference: if (Current attendees < Max attendees) then it is bookable, else it is not bookable. The current user experience is horrible.
- OraGoldmanNov 20, 2024Copper Contributor
Edit what HTML? where?