Forum Discussion
Bookings is acting up since mid-august - lot of issues
Just to inform everyone, I originally created this post in September. The problem was resolved around September 13th. Unfortunately, some of the issues mentioned in this post resurfaced on November 29th:
Internal notes are not displaying.
Teams links in the Bookings calendar are broken (the .ics content of an event is corrupted).
The most significant problem is that reminder emails are being sent in duplicate, triplicate, and sometimes even six times to clients. Clients are displeased with the spam they receive from MS Bookings regarding their appointments. This is causing significant problems for our enterprise.
We currently have approximately 80 Bookings pages in use, with around 2000 appointments scheduled each month.
You can follow up my new post here:
https://techcommunity.microsoft.com/t5/microsoft-bookings/bookings-is-acting-up-since-the-end-of-november-lot-of-issues/m-p/4007098#M6546
- YES!!! I am experiencing this as well!!!
Also... am learning about going into settings in setting up Intergration Flows.. for getting information to Display.- What we're struggling with lately (since late November/early December) is that confirmations and reminders are going out in UTC time again, causing all kinds of confusion for clients thinking we're asking to see them at 1AM...
I'm experiencing the same problem with UTC and reminder emails, and it's causing significant challenges. We may have identified a solution for this issue. It still needs thorough testing with a client, but the problem occurred for one of our users. Upon inspecting her Office Portal, we discovered that it was configured in UTC time. After changing her Office portal to the correct time zone, the appointments started displaying correctly. As mentioned, we're awaiting feedback from a client to ensure the issue is resolved.
