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damnwindows's avatar
damnwindows
Brass Contributor
May 06, 2023

How to revert back to mail from new outlook

On windows 10, inside the the old Mail app I accidentally clicked the try new outlook toggle and ended up in the new outlook app. I tried it, it required adding of all my emails accounts again. Some I have already lost access due to lost of password but the old email was still accessible in the old Mail app. I tried to toggle it off to return to the old Mail App but after I clicked it, opening the old mail app still opens the new outlook. Now I essentially lost a bunch of my old emails.

57 Replies

  • NoMoreKills's avatar
    NoMoreKills
    Copper Contributor

    damnwindows 
    in my app version, on the upper right corner, there is a trigger: just revert the position of it and app automatically rolls back to standart w10 mail

      • Vermaric's avatar
        Vermaric
        Copper Contributor

        DBakerman 

        Well I've had a bit of luck, my old laptop was on the way out and a heavy rainstorm finished it off, so one new laptop later using Windows 11 and it has the old mail system built in! Configured it in minutes so Microsoft can stick Outlook where the sun never shines!

        P.S. I assure you they haven't introduced any work around to fix their stupidity.

    • YingYYYY's avatar
      YingYYYY
      Copper Contributor
      don't see this button, the new version is totally bullshit, need to find other apps for my emails
    • nopadol_s's avatar
      nopadol_s
      Copper Contributor
      after click the toggle 5-6 times, it disappeared now T-T
  • AndyTpc's avatar
    AndyTpc
    Brass Contributor
    SOLVED for those using Mail/Calendar
    thanks to the link provided by LagTJ
    Go to:
    C:\Users\[YourUserName]\AppData\Local\Packages\microsoft.windowscommunicationsapps_8wekyb3d8bbwe\LocalState\Migration
    Delete the file settings.json
    Done, you've reverted to Mail/Calendar.
    • cgrohs's avatar
      cgrohs
      Copper Contributor
      AndyTpc BRILLIANT!!. I won't burden you with the details of the 13-hours-over-2-days it took to fix my problem, but you solved it! Woulda been nice if I had seen this yesterday, but better late than never. Thank you, Thank you, Thank you!!!
    • akortman's avatar
      akortman
      Copper Contributor

      AndyTpc 

      I've been using this solution for our users at work and for the most part it has worked. However, I now have a user that says the settings.json file is being put back almost as soon as they delete it. Does anyone know why this file is constantly being replaced? Our apps are downloaded through Company Portal, not the Microsoft Store.

    • JacqBens's avatar
      JacqBens
      Copper Contributor

      Don't look any further, folks, AndyTpc's solution (deleting or renaming "%LocalAppData%\Packages\microsoft.windowscommunicationsapps_8wekyb3d8bbwe\LocalState\Migration\settings.json") is the right one. Many in the thread are confusing going back to Mail (the subject of the thread) with going back to MS Office Outlook, a completely different issue.

      • Smitty1234's avatar
        Smitty1234
        Copper Contributor

        Worked when first discovered.

        Microsoft has since published their method to go back.

        New mail is currently a pain "yet", even previous mail was nowhere as good as old Outlook Express Mail...

        Good luck.

  • LagTJ's avatar
    LagTJ
    Copper Contributor

    Here's the official documentation, answers here are bad: https://support.microsoft.com/en-us/office/toggling-out-of-the-new-outlook-for-windows-preview-ec102b39-5727-418e-ae1f-a1805434640c

     

    • Marius40's avatar
      Marius40
      Copper Contributor
      This worked for me (second section to come back from New outlook to Mail)
      Thank you!
  • RudraXD's avatar
    RudraXD
    Brass Contributor

    damnwindows 

    I was just testing out this new feature preview. But it was absolutely horrible. The default Mail for Windows used to hardly take a second to open. But this monstrousity takes a lot time to open. The supposed-to-be-user-friendly-ui is **bleep** so annoying and complex. And to add more touches of crap, there is no option to rollback to the old application.


    Anyways, I tried several things and what seemed to be working for me was,

    1. Uninstall the new Outlook 365 Pre application.

    2. Open the Mail for Windows app (It will ask you to open microsoft store and install Outlook and select it as default app).

    3. Ignore and cancel it. Again open the Mail for Windows app, keep repeating the same process again and again. After 3-4 tries, it'll open the old-yet-gold Mail for Windows.

     

    As of your old emails, if you have them logged in and if they're being shown in Email & Accounts settings. Then after rolling back to old application you'll be able to access them as always.

     

    This worked for me, hope it works for you as well.

    • dasCDAS650's avatar
      dasCDAS650
      Copper Contributor

      RudraXD 

       

      Thank you very much. 

       

      it never occured to me to try it multiple times. 

       

      It is restored now.

      • James8683's avatar
        James8683
        Copper Contributor

        Now I'm wondering if there is a way to Block Microsoft from forcing the change.

    • Chris_N1910's avatar
      Chris_N1910
      Copper Contributor

      RudraXD 

       

      Thank you very much for this fix. It worked for me.

       

      The old Mail app worked just fine. I did not like the new app at all. My non-hotmail accounts would not work unless I agreed to store everything on the cloud which I did not want at all.

       

      Thanks again!

       

      Kind regards

      Chris

    • Belen_ggh's avatar
      Belen_ggh
      Copper Contributor
      Thanks a lot for this explanation! Had the same problem and this worked for me too.
  • J91775's avatar
    J91775
    Copper Contributor

    damnwindows 

    I did the exact same thing and lost the same things. I searched the internet on how to revert back. That's why I am here. Some said to go to the view setting, and others to the help setting. None of them works for my version. 

  • damnwindows's avatar
    damnwindows
    Brass Contributor
    Also, in my opinion, the new UI compare to the old Mail UI is absolute trash. Compare to old outlook and old mail it striked a perfect balance between not enough features, and need more actions to perform old tasks like need to explicitly mark email as read after open.
    • Vermaric's avatar
      Vermaric
      Copper Contributor
      I couldn't agree more, the old mail system worked fine and without any advertising.
      • Anonymous's avatar
        Anonymous

        Vermaric  

        Hi, if you change the settings in Outlook, display settings -> Layout -enable , (priority messages and others), it will cause the ads to be moved to OTHER , this solution is also good for unwanted spam .

    • damnwindows's avatar
      damnwindows
      Brass Contributor
      Also for all the damned souls in hell, desktop notification is gone as well. This has now officially ruined my productive stack. Gonna try thunderbird and other clients as replacement.
      • wdimarco66's avatar
        wdimarco66
        Copper Contributor
        Try Proton encrypted and enable it to read all your clients.

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