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alankong's avatar
alankong
Copper Contributor
Apr 14, 2025
Solved

Work/Web Toggle Not present on Microsoft 365 copilot

Hi there, I am unable to see the work/web toggle and other features of the paid version of microsoft 365 copilot. Can you help with this? I was able to see it in Word, Excel, Powerpoint but accessing...
  • ml4u's avatar
    Apr 18, 2025

    It's possible that the work/web toggle and other features may not be visible due to a few reasons. Here are some troubleshooting steps you can try:

    1. **Check for Updates:** Ensure that you have the latest version of Microsoft 365 applications installed. Sometimes, updates can resolve issues with missing features.
    2. **Verify License:** Double-check that your license includes access to Copilot features in all applications. You can do this through your account settings.
    3. **Enable Features:** Some features may need to be enabled in the settings of each application. Check the settings to ensure that Copilot features are turned on.
    4. **Sign Out and Sign In:** Try signing out of your account and signing back in to refresh the settings.

    If the issue persists, consider reaching out to Microsoft support for further assistance, as it could be a specific issue with your account or configuration.

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