Forum Discussion
Web Content toggle is now missing
Hi All-
Starting yesterday, the toggle for "web content" in m365 Copilot has disappeared. And when searching for content, we see this alert:
"Your organization has turned off web search. Copilot responses won't include the latest data from the web."
No changes have been made on our end and we have the Cloud Policy for "Allow web search in Copilot" enabled.
Anyone else having issues?
3 Replies
Looks like that may need to be handled in policy management in M365 Apps admin center (need permission to access).
- Create
- Name your policy and give it a description
- Set the scope for all users or specified users
- Enter "copilot" in your search criteria to find the policy "Allow web search in Copilot", and click to select
- Review and publish your policy
Wait for a synch.
FYI, apparently an issue on MSFT side- CP1085066
I also have the problem showing "Your organization has turned off web search. Copilot responses won't include the latest data from the web." which was first identified yesterday with no changes to the Cloud Policy.
We also have inconsistent test results including it failing on the new redirected URL, yet works fine with same user account in on the mobile app and also inconsistent results in Outlook (sometimes it works, other times it fails with the web search error).
Awaiting a response from Microsoft Support teams
