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pratikdarak21's avatar
pratikdarak21
Iron Contributor
Jul 04, 2025

Not getting Table data from Word file which present in SharePoint Online Document Library

Hi,

I have Copilot agent created and configure knowledge source as one of Document library from SharePoint Online. I have couple of word files which are present in the library having multiple table formatted data in it.

While prompting to get data of table from word document agent is not able to get that data.

Note - Word document isn't in fixed format/template.

Limitation Note from Microsoft - https://learn.microsoft.com/en-us/microsoft-365-copilot/extensibility/optimize-content-retrieval?source=recommendations#remove-special-formatting

How to resolve this problem so that agent should work correctly to get the table formatted data from word document ?

1 Reply

  • badegoke's avatar
    badegoke
    Copper Contributor

    There is no workaround currently save to remove the data from table format. I would also submit a thumbs down when the agent is unable to provide a response and detail what you are trying to achieve. That way the backend Engineering Team is further advised as to the fact that this limitation needs to be addressed. I would also keep an eye on the Microsoft roadmap to see if there is something in the works to resolve this.

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