Forum Discussion
Copilot not loading in desktop Mac Excel
When trying to load the Copilot sidebar in the Mac desktop version of Microsoft Excel Version 16.91 (24111020), all I get is a loading animation (see screenshot). I've got a Microsoft 365 Subscription, and Copilot for Microsoft 365 license. Copilot works fine in Word. The document I'm working with is saved in a SharePoint team through my OneDrive app, and is formatted as a table.
7 Replies
- mattrobinsonCopper Contributor
Has anyone found a fix for this, it works fine for me in all other Microsoft programs, just Excel it refuses to load in
- MwardhanaCopper Contributor
I have the same issue.
I'm on Excel Version 16.93.1 (25011917)
MacOs 15.1.1 (Sequoia)
- HoussemEddineDHAHRICopper Contributor
Try to change the VPN gateway
- CommunityAccount1Copper Contributor
I'm currently (December 20, 20240) experiencing this same issue -
Excel for Mac Version 16.92 (24120731)
MacOS 15.2 (24C101)
- badegoCopper Contributor
logan_tongDoes the issue persist across other Excel documents? Need to understand if it is an Excel issue or a document issue.. Would suggest you test with a new excel document and revert. Also, when did you get the Copilot License assigned?
- mcastroruizCopper Contributor
I have the same problem. Excel Version 16.93 (25011212) Mac OS Sequoia Versión 15.3.1 (24D70). I have tried with a new document in onedrive and an existing one in Sharepoint. I have no problems with copilot in word, powerpoint or outlook
- logan_tongCopper Contributor
when I first posted it wasn't working with any document i openned, but it seems to be working as intended now. At that point I had had the copilot license for several months already.