Forum Discussion
Co-pilot Studio - Shared Agent not working
If your shared Copilot Studio agent isn’t replying from the knowledge base for other users, try this:
Make sure they have access to all files in the knowledge base.
Have them reconnect the files themselves.
Re-publish the agent after sharing.
Ask them to test with a simple question.Still not working? Try rebuilding the agent under a shared account or contact Microsoft support.
If your shared Copilot Studio agent isn’t replying from the knowledge base for other users, try this:
Make sure they have access to all files in the knowledge base.
Have them reconnect the files themselves.
Re-publish the agent after sharing.
Ask them to test with a simple question.
Still not working? Try rebuilding the agent under a shared account or contact Microsoft support.
Hi Mat
Thank you for the response.
I have shared the agent, my knowledge base where in Share point online. When I shared the file from share point to user, the issue resolved.
But I am facing new challenge, my company name is ABC , when the user enter prompt what is the leave policy or any prompt from knowledge base, I am getting answer the "The HR policy for ABC cooperation is"
I don't know from where the word "Cooperation" is taking from