Forum Discussion
hainn1509
Aug 19, 2023Copper Contributor
User must be Register their Mobile Device to Log in mobile app Android and iOS
Hello friends! I ran a device management test on Intune with limited management on a group consisting of 1 laptop device and 1 user with the following Office 365 E3 license called user A. My dev...
rahuljindal-MVP
Aug 19, 2023Bronze Contributor
Is your CA policy for requiring compliant devices applying to all OS platforms? If yes, then that is your problem. Just set it to Windows if you don’t want to enforce it on mobile OS platforms.
hainn1509
Aug 20, 2023Copper Contributor
Our CA policies do not require a compliant device. that's why I'm quite confused when checking this error, you can see my analysis report below.
- rahuljindal-MVPAug 20, 2023Bronze ContributorHave you also checked the Entra ID sign-in logs? The behaviour does appear to be due to enforcement of a CA policy and sign-in logs should provide you details in relation to the failed sign-in attempts.
- hainn1509Aug 20, 2023Copper Contributor
you can see my sign in log like this, it requires the device to register with the organization, but my enabled CAs are all not applied. Will report-only CAs affect this?
- rahuljindal-MVPAug 20, 2023Bronze ContributorInteresting. Can you also run the what if tool in CA just to be sure the UPN is not targeted for any CA policies? Entra ID sign-in logs can sometimes take time to display all the details in logs.