Forum Discussion
troubleshooting for standard user in windows autopilot
Hi experts, it's very straightforward. if we set the windows autopilot's profile and set the account type to "Standard User". How can we assist them when we need to do something on their device? sin...
Hi,
If you need to assist someone on site you could "run as admin" and use admin credential.
admin would be Azure AD user who has the Global Administrator role or the Azure AD Joined Device Local Administrator Role.
You could read more about that role in the following link :
https://docs.microsoft.com/en-us/azure/active-directory/roles/permissions-reference#azure-ad-joined-device-local-administrator
For remote assistant you could use the new Remote Help from intune (that product have a cost)
adding a link about that new product.
https://docs.microsoft.com/en-us/mem/intune/remote-actions/remote-help
Best regards,
If you need to assist someone on site you could "run as admin" and use admin credential.
admin would be Azure AD user who has the Global Administrator role or the Azure AD Joined Device Local Administrator Role.
You could read more about that role in the following link :
https://docs.microsoft.com/en-us/azure/active-directory/roles/permissions-reference#azure-ad-joined-device-local-administrator
For remote assistant you could use the new Remote Help from intune (that product have a cost)
adding a link about that new product.
https://docs.microsoft.com/en-us/mem/intune/remote-actions/remote-help
Best regards,