Forum Discussion
softwaretough
Jan 13, 2025Copper Contributor
Re-Installing Native apps removed via intune
Hi All,
I have ~30 phones set up with device management in our enviornment. When these phones were originally set up, their profile was set up to remove a number of native apps. This was accomplished through blocking the app bundle id's of these apps as shown below:
Obviously this configuration caused issues and we've removed it, but although the configuration was removed and we've synced the phones over countless times these native apps are not reinstalling. Is there a way to push native apps back out via intune?
- kyazaferrSteel Contributor
- Verify that the configuration profile blocking the app bundle IDs has been completely removed from Intune.
- In the Intune Admin Center, navigate to: Devices > Configuration profiles.
- Ensure there are no active profiles targeting the bundle IDs for the apps in question.
- Check the Device Status and Per Settings Status to confirm the removal of the blocking policies.
Manually Trigger a Device Sync
- Ensure the devices have synced with Intune to receive the updated configuration.
- Navigate to Devices > All devices > Select the device > Sync.
- Alternatively, from the device, go to Settings > Accounts > Access Work or School > Select the account > Info > Sync.
Push Native Apps Using Intune
If the native apps are not reinstalling automatically, you can push them via Intune:
For iOS Devices
- Identify the App Store Version of the App:
- Native iOS apps like Safari, Mail, or iMessage can often be reinstalled via the App Store.
- Add the App to Intune:
- Navigate to Apps > iOS/iPadOS > Add > iOS store app.
- Search for the native app in the App Store and add it to Intune.
- Assign the App to Devices:
- Assign the app to the affected devices under the Assignments tab.
- Ensure the deployment is set to Required.
For Android Devices
- Re-enable Blocked Apps:
- If you blocked apps via their bundle ID, re-allow them by ensuring the block has been removed in Apps > App Configuration Policies.
- Push Native Apps via Managed Play Store:
- Add the app from the Managed Google Play Store to Intune.
- Assign it as a Required app to the affected devices
- Identify the App Store Version of the App:
- Ensure the devices have synced with Intune to receive the updated configuration.
- Verify that the configuration profile blocking the app bundle IDs has been completely removed from Intune.