Forum Discussion
AB21805
Feb 06, 2024Bronze Contributor
Autopilot issue on device set up "Identifying"
Hello everyone, I'm currently using autopilot to enroll devices into Intune. Up until now, everything has been going smoothly without any changes. However, the last three devices, which are the same ...
rahuljindal
Feb 06, 2024Bronze Contributor
TPM attestation is a must for self deploying. If the hardware supports it then most likely the vendor urls are not reachable over network for attestation.
ABill1
Feb 07, 2024Iron Contributor
Hi rahuljindal
What do you mean by Vendor URLS?
Here is an example of a device which enrolled using Autopilot Self deploying which is the exact batch of devices and model of the ones now failing:
- rahuljindalFeb 07, 2024Bronze ContributorHave a look at the event logs to verify if the issue is indeed related to TPM attestation. Since it is affecting and working the same model type, the issue could also be related to time being out of sync in bios. Read this - https://oofhours.com/2019/07/09/tpm-attestation-what-can-possibly-go-wrong/
- AB21805Feb 08, 2024Bronze Contributorthey have started working again today.