Forum Discussion

BoBGoo800's avatar
BoBGoo800
Copper Contributor
Sep 10, 2020

OneDrive "Work Location"

Hello All,

We've just migrated our user base from on prem storage to OneDrive. It appears though after the migration about 1/4 of our users are unable to open files within their OneDrive. They get the follow error.

 

 

They can view them online without issue. And they can move the file out of their OneDrive to somewhere locally on their device and it opens without issue. Any ideas?

Conditional Access
Intune
Mobile Device Management (MDM)
onedrive
  • Moe_Kinani's avatar
    Moe_Kinani
    Bronze Contributor
    Sep 14, 2020
    This looks like Windows Information Protection policy, do you have them configured?

    Moe
    • BoBGoo800's avatar
      BoBGoo800
      Copper Contributor
      Sep 14, 2020

      Moe_Kinani We had a OneDrive Policy n place but have since deleted from Intune about 3 weeks ago. Currently we have no WIP Policies in place other than ios and Android.

      • Moe_Kinani's avatar
        Moe_Kinani
        Bronze Contributor
        Sep 16, 2020
        Was it WIP policy for OneDrive? I think it’s still effecting the devices even after removal, they take really long time to be released.

        Moe

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