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Issue with Deploying Apps via Intune on Android – App Not Showing in Store
I’m experiencing a strange issue with deploying applications through Intune on Android devices. Recently, I’ve been implementing Intune in my company, assigning applications to specific groups. Each group contains employees who should have access to certain applications, and I’ve created several groups based on job roles.
Until now, everything was working correctly – applications were either force-installed by Intune or available for users to install manually.
However, since yesterday, I’ve encountered a problem. When I create a new group, add a user to it, and assign applications, the application does not appear in the store on the user’s device. Refreshing the Intune connection on the device doesn’t resolve the issue. Interestingly, when logging in with the same account on a different device, the application installs correctly, but if I assign another application to this same account, the issue reoccurs.
Do you have any ideas about what might be causing this problem?
2 Replies
Hi AmkK,
The best practice to get more information or understand the issue is by following these steps:
1- Troubleshooting: Navigate to Intune -> In the left panel, you should see Troubleshoot + Support at the bottom.
Click on it and enter the username. You should be able to see app configurations and if there are any issues.2- Logs: Navigate to Apps -> Monitor -> Here, you can find various logs such as App install status, App configuration status, etc.
Let me know if this was helpful
