Forum Discussion
iOS Screenshots not working (BYOD)
Hi All!
I am having reports back from our iOS BYOD user's that they can not capture screenshots.
Our policy and config for BYOD hasn't changed recently and we all don't restrict the taking of screenshots.
I have also checked the App config and protection polices , but can't see anything in there, also they haven't changed.
I know iOS has had updates recently , could this be the cause?
Anyone else got this issue?
Many Thanks
This is a result of an update Microsoft made in November 24th (iOS/iPadOS app protection policy settings - Microsoft Intune | Microsoft Learn) you need to go to your app protection policies and under the data protection category, change the "send org data to other apps" to "all apps" or else it will be blocked by default.
This is a result of an update Microsoft made in November 24th (iOS/iPadOS app protection policy settings - Microsoft Intune | Microsoft Learn) you need to go to your app protection policies and under the data protection category, change the "send org data to other apps" to "all apps" or else it will be blocked by default.
Hi, That worked.
Many thanks for you reply and solution.
iOS user's are back happy again.
Hi UpNorthIntune,
You mentioned earlier that you don't have any policy to block screenshots on iOS. I assume you've checked if a policy has been applied to users rather than machines. To find this quickly, go to Troubleshoot in Intune and search for the user. You should see which policies are assigned to the user and the machines.Let me know if it’s resolved.
Hi, thanks for the suggestion.
I had already checked what policies etc the device and user were getting.
Appreciate your help.
