iOS Screenshots not working (BYOD)

Hi All! I am having reports back from our iOS BYOD user's that they can not capture screenshots. Our policy and config for BYOD hasn't changed recently and we all don't restrict the taking of sc...

Intune

Mobile Application Management (MAM)

mobile device management (mdm)

securityguruguy
Dec 10, 2024
This is a result of an update Microsoft made in November 24th (iOS/iPadOS app protection policy settings - Microsoft Intune | Microsoft Learn) you need to go to your app protection policies and under the data protection category, change the "send org data to other apps" to "all apps" or else it will be blocked by default.

Ankido

Iron Contributor

Dec 10, 2024

Hi UpNorthIntune,
You mentioned earlier that you don't have any policy to block screenshots on iOS. I assume you've checked if a policy has been applied to users rather than machines. To find this quickly, go to Troubleshoot in Intune and search for the user. You should see which policies are assigned to the user and the machines.