Forum Discussion
How can I install Samsung Gallery on a Samsung S23 using Intune?
This is strange especially if you got the package id from a reference device and the id is the same this should just work. Those apps are actually already present on the device and needs to be enabled. The error is generic, see here for example: https://techcommunity.microsoft.com/t5/microsoft-intune/android-apps-not-installing-on-some-fully-enrolled-company/m-p/4072518
I'm not sure if this is an alternative for you but lots of times in your scenario we deploy the Google suite of apps, in the Android world those apps are often seen as the more generic/stock apps (not necessarily my opinion by the way). So you could deploy the Gallery Google Playstore app, see here: https://play.google.com/store/apps/details?id=com.google.android.apps.photosgo&hl=en
Otherwise we need to perform some troubleshooting to get to the bottom of this. Maybe you start out with the adb logs, capture it at the moment the app is deployed to see if we can find any client-side errors.
I did give the user access to both Google Photos and Google Gallery as a work around since the native Gallery app wasn't installing. There are no issues at the moment and the user is fine using those apps since they are used to those apps anyways. It will be hard at the moment to try adb logs at the moment since that device is no longer in my hands, but I will try to respond with any findings.
Thank you!
- Hello UpNorthIntune,
I will try what you suggested, and I was looking online to have a managed home screen on Androids. I did setup for our iPad devices to have that feature, however, the only difference that I could tell is that Androids look like they require Microsoft Launcher in order to assign apps to the home screen. I will have to do some testing, and I will come back to you and let you know if this worked. Thank you!