Forum Discussion
Soutumi
Sep 08, 2021Copper Contributor
Company portal failing to install error 0x87D1041C
Hello Everyone, I have added company portal (offline version) from Microsoft store for Business and deployed it to 6 autopilot enrolled windows 10 laptops. All laptops are with same hardware & co...
Soutumi
Sep 23, 2021Copper Contributor
In the ESP page i have deployed office apps only and when user logs in, company portal will be deployed in a minute as I have deployed it as required app.
Also regarding the company portal app offline version failure, Microsoft said uninstall and reinstall it in user's laptop and while deploying choose license type as device. however I have deployed Online version of company portal and we didn't get any failure yet.
Also regarding the company portal app offline version failure, Microsoft said uninstall and reinstall it in user's laptop and while deploying choose license type as device. however I have deployed Online version of company portal and we didn't get any failure yet.
AndrewDawson
Sep 23, 2021Brass Contributor
Thanks Soutumi
Odd thing is this was all working fine with Company Portal in offline mode (using a device license), it just randomly broke on a few tenants with an error that seemed to indicate a problem with the application.
Also noticed the app had a GUID for an app version, made me wonder if this was something to do with the new Microsoft store?
Never had an issue with the online version and was using it as a work around for a customer. I am working on a new tenant build so will see how this one goes.
- satoanderson_communSep 23, 2021Copper ContributorWell, Company Portal got back to work after all.
This error is very misleading. My problem was related to an unsuccessful deregistration of the device. Once I manually performed deregistration (removing device rash from Autopilot and re-importing it after deleting its traces in AAD) and re-made white glove, Company Portal was installed as usual.
Not sure why installation of Company Portal was stuck during ESP, but logs pointed to a different direction.