Forum Discussion

Soutumi's avatar
Soutumi
Copper Contributor
Sep 08, 2021

Company portal failing to install error 0x87D1041C

Hello Everyone,

 

I have added company portal (offline version) from Microsoft store for Business and deployed it to 6 autopilot enrolled windows 10 laptops. All laptops are with same hardware & configurations. Out of all laptop, company portal application is getting failed in one windows 10 laptop. I have tried to uninstall and re-install it but it's showing same error every time in that particular laptop. 

 

However apps are getting published in company portal in that laptop. then why in Endpoint manager it's showing failed to install with error code 0x87D1041C.

  • So if I am reading this correctly you create an app to publish the company portal app to some devices and on one device its failing. Can you show me/us how you deployed it? as the error code you have is saying the company app isnt detected AFTER installation.
    • Soutumi's avatar
      Soutumi
      Copper Contributor
      No, it's regarding Company portal app itself. I have added Company portal app (offline version) from Microsoft store for business and deployed it to few autopilot devices. and in one device it's showing company portal app failed to install with error code 0x87D1041C
  • bretzeli's avatar
    bretzeli
    Brass Contributor

    Hello,

    We have seen the error when when the ASSIGNMENTS for the UWP Package Company Portal is USER and DEVICE mix at once (BOTH/MIX).

    Microsoft KB states that for UWP packages you should ASSIGN the package to device group. 

     

    This is from the concept like an MSI ALLUSERS settings which will install the MSI package to all user profiles on the machine installed under system account agent (With traditional software Deployment)

    We had solution from here:

    M365, Intunes Company Portal 0x87D1041C when UWP assigned to user AND device - www.butsch.ch

    https://www.butsch.ch/post/m365-intunes-company-portal-0x87d1041c-when-uwp-assigned-to-user-and-device/

    MS: 

    Microsoft Store UWP apps

    In addition to user context, you can deploy Universal Windows Platform (UWP) apps from the Microsoft Store app (new) in system context.

    If a provisioned .appx app is deployed in system context, the app auto installs for each user that logs in. If an individual end user uninstalls the user context app, the app still shows as installed because it's still provisioned.

    In addition, the app must NOT already be installed for any users on the device.

    Our general recommendation is to not mix install contexts when deploying apps.

Resources