Forum Discussion
Autopilot issue on device set up "Identifying"
Hello everyone, I'm currently using autopilot to enroll devices into Intune. Up until now, everything has been going smoothly without any changes. However, the last three devices, which are the same ...
Looks like you are using self deploying method. Can you confirm if the pre-reqs like TPM 2.0 and other network requirements are being met on the 3 devices in question? https://learn.microsoft.com/en-us/autopilot/networking-requirements#tpm
Yes they are, I have used same autopilot config on several devices (same model) and no issues. These devices were all brought in batch (286 of them) I don’t understand why the several have worked but these aren’t.
- Have you tried switching to another network switch, port, access point? If you have already tried this then I will suggest to collect the diagnostic logs for troubleshooting. In my experience it is usually hardware, networking rules the usual suspects during these kind of issues.
rahuljindal ok thanks i will try a different switch. I did get diagnostic up which flagged this but what does this mean ?
- TPM attestation is a must for self deploying. If the hardware supports it then most likely the vendor urls are not reachable over network for attestation.