COPILOT DENIES ACCESS IN BETA VERSION

Hello,

I am a Microsoft 365 Insider on the Beta Channel. I recently gained access to the multi-model preview features (Grok and Fable) in Word.

While Word was open, my VPN accidentally connected to a restricted region (Russia). Shortly afterward, I was blocked from accessing Copilot and received the following error: "Copilot n’est pas disponible dans votre région."

I have since permanently disabled the VPN and returned to my regular home network. However, whenever I rejoin the Beta Channel, the regional restriction immediately returns.

I have already tried performing a clean installation of Office, verifying my Windows region settings, and resetting my privacy settings. Unfortunately, none of these steps has resolved the issue.

Could this restriction be associated with an account-level setting or a server-side regional eligibility check? If so, is there an official troubleshooting procedure or a Microsoft support team that can review my account's eligibility and help restore access to the preview features?

I would appreciate any guidance on how to resolve this issue.

Thank you!ر