Forum Discussion
Working offline
According to Microsoft, if I store a file (Word or Excel) on my iPad, I can open, edit and save that document locally when offline. However when I try to do this, I get a message across the top of the document asking me to sign in if I want to edit. So working offline is impossible despite assurances to the contrary.
- Then, I guess I can't be of much help. For least, try if any of these might help:
a) Clear cache of the word app.
b) Reset the app
c) Reinstall the app
As the issue is happening with both Word and Excel, I think this might be a bug.
- Hi PaulAus1957,
Even for being able to edit and save locally you will have to sign in first, and it is a one-time process. Once you are signed in in the Microsoft word or excel app on your iPad then you can edit and save locally anytime offline.
Signing in is just a part of initial setting up.- Have tried that, signed in first. But when I try to open the same document, offline, it still says I have to sign in. Something is not right.
- Hi PaulAus1957,
Are you opening the file on web or on the Microsoft word application?
