Forum Discussion
PaulAus1957
Dec 31, 2021Copper Contributor
Working offline
According to Microsoft, if I store a file (Word or Excel) on my iPad, I can open, edit and save that document locally when offline. However when I try to do this, I get a message across the top of the...
- Dec 31, 2021Then, I guess I can't be of much help. For least, try if any of these might help:
a) Clear cache of the word app.
b) Reset the app
c) Reinstall the app
As the issue is happening with both Word and Excel, I think this might be a bug.
PaulAus1957
Dec 31, 2021Copper Contributor
Oddly enough, my wife also has an iPad but she has no problems opening editing and saving documents when offline. She shares my 365 subscription.
Sai_Srujan_1408
Dec 31, 2021Copper Contributor
Then, I guess I can't be of much help. For least, try if any of these might help:
a) Clear cache of the word app.
b) Reset the app
c) Reinstall the app
As the issue is happening with both Word and Excel, I think this might be a bug.
a) Clear cache of the word app.
b) Reset the app
c) Reinstall the app
As the issue is happening with both Word and Excel, I think this might be a bug.
- PaulAus1957Dec 31, 2021Copper ContributorDeleting and reinstalling the two apps has fixed the problem, thank you.