Forum Discussion
PaulAus1957
Dec 31, 2021Copper Contributor
Working offline
According to Microsoft, if I store a file (Word or Excel) on my iPad, I can open, edit and save that document locally when offline. However when I try to do this, I get a message across the top of the...
- Dec 31, 2021Then, I guess I can't be of much help. For least, try if any of these might help:
a) Clear cache of the word app.
b) Reset the app
c) Reinstall the app
As the issue is happening with both Word and Excel, I think this might be a bug.
PaulAus1957
Dec 31, 2021Copper Contributor
Have tried that, signed in first. But when I try to open the same document, offline, it still says I have to sign in. Something is not right.
Sai_Srujan_1408
Dec 31, 2021Copper Contributor
Hi PaulAus1957,
Are you opening the file on web or on the Microsoft word application?
Are you opening the file on web or on the Microsoft word application?
- PaulAus1957Dec 31, 2021Copper ContributorOpen in the Word app.
- Sai_Srujan_1408Dec 31, 2021Copper ContributorHi PaulAus1957,
When you open the Word app offline does it stay signed in or it gets signed out?- PaulAus1957Dec 31, 2021Copper ContributorSigned out. To test using it offline, I turn off the wifi. Then open the Word document in the app.