Forum Discussion
Word: Updating templates in Assets library not working
Hi I got a Sharepoint Online Assets Library which contains all of our Office templates. When I update or reupload a template, it doesn't sync to the users who has been using this template before. I...
Did anyone find a better solution for this? We are experiencing the same thing. I didn't want to add the templates with a new name, because people were getting errors when the old ones were removed. But now they don't get the new ones. I don't want to clear cache for all 800 employees.
They'll only get errors if they keep using the quick access shortcut (which shows up after first using the template).
They should be advised to look into the correct template folder, when the template errors out from the quick access area in the New tab.
