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FLEWISX's avatar
FLEWISX
Copper Contributor
Jan 07, 2025

Windows Activation O365 - Changes Status

Hello -   We are having an issue where our company end clients (laptops / PCs) change activation status from active to not activated.  This has been happening for 2 years now and was happening pre...
Licensing & Activation
microsoft 365
windows 10
windows 11
Kidd_Ip's avatar
Kidd_Ip
MVP
Jan 08, 2025

Please investigate by below:

 

  1. Network Connectivity: Ensure that the affected machines have consistent and reliable Internet access. Intermittent connectivity can sometimes cause activation issues.
  2. System Time and Date: Verify that the system time and date settings are correct on all affected machines. Incorrect settings can interfere with activation.
  3. Windows Updates: Make sure all machines are fully updated with the latest Windows updates. Sometimes, updates can resolve underlying issues.
  4. Office Licensing Service: Check the status of the Office Licensing Service on the affected machines. Ensure it is running and set to start automatically.
  5. Group Policy Settings: Review any Group Policy settings that might affect activation. Sometimes, policies can inadvertently interfere with the activation process.
  6. Event Logs: Examine the Event Viewer logs on the affected machines for any errors or warnings related to activation. This can provide clues about what might be causing the issue.

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