Forum Discussion
BoxOfFrogs
Jan 04, 2021Brass Contributor
User has license issue that I can't resolve
I have one user out of forty that, as of today, cannot sync apps with the server and constantly gets various messages about a problem with her account. For example, if she starts Excel her account s...
BoxOfFrogs
Jan 05, 2021Brass Contributor
Spiros Karampinis I think I'll remove all those keys.
BoxOfFrogs
Jan 05, 2021Brass Contributor
OK, removed all the keys other then Common under Office after uninstalling it. Rebooted and reinstalled. Rebooted and launched Excel and got the attached. However, there are not other warnings about the file being unavailable, etc.
- BoxOfFrogsJan 05, 2021Brass ContributorOh, if I do take the option to sign in again 365 prompts me for username, I put in her email and it never prompts me for the password.