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sn_01
Copper Contributor
Jun 08, 2025

Uploading and Saving a pdf file to OneDrive account on iOS FAILS with Sharesheet option

Uploading and Saving a pdf file FAILS with Sharesheet option from inside any app (like WhatsApp) to open Files app on iOS device and inside it choosing a OneDrive folder and then trying to save the file. 

It is confirmed that the upload completes when tried from Sharesheet to directly on OneDrive app without using Files app. The upload also happens when tried through OneDrive web.

The problem is only when Files are tried to be uploaded on OneDrive account through Files app.

The issue is not restricted with PDFs and photos, but occurs with all type of files. It occurs with all type of files like .docx, .xlsx, .pdf, .zip files, etc.

This issue occurs from all apps when done through ShareSheet. It occurs when trying to uploading file from other apps via the Sharesheet option (e.g., from iMessage, Photos, or Mail).

All the trouble shooting steps, viz. Clear Cache in iOS, Clear OneDrive Account Settings, Offloading the OneDrive app, Re-installing OneDrive app, have been tried multiple times on different iPhones. 

Yet the problem remains the same on all iPhones.

1 Reply

  • Would suggest taking a look at this as well:

     

    • Check OneDrive Permissions: Go to Settings > Privacy > Files and Folders and ensure OneDrive has access.
    • Upload Directly via OneDrive App: Since uploads work fine when using the OneDrive app directly, this might be a temporary workaround.
    • Ensure Everything is Updated: Make sure both iOS and OneDrive are running the latest versions.
    • Compare with Other Cloud Services: If other cloud services upload without issues, it's likely a bug with OneDrive rather than iOS.

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