Forum Discussion
PS_83
Oct 31, 2019Brass Contributor
Trusted Platform Module has malfunctioned, error code 80090016
"The server message is “Keyset does not exist Keyset does not exist” I have a user that just received this error this AM. So far I’ve tried the steps here but nothing has worked. I think I’ll nee...
- Oct 31, 2019He was waiting for a flight so I only had about 30 min. Cut my losses and created him a new user profile. Working fine but still curious to see what would cause this???
Vadim_Antonov
Copper Contributor
We started facing TPM malfunctioning error when replacing motherboards on AutoPilot machines. No any suggested solutions helped. But we found an easy and effective solution. At least it worked in our case. Rejoining PC to domain. We have a hybrid AD. I did nothing with AAD account or Intune. Just join the affected PC to a workgroup, reset its account in on-prem AD, join the PC back to domain. It resolved the issue.
richard1964
Nov 22, 2021Copper Contributor
I had this weird problem and it turned out to be Zone Alarm Pro Firewall.
As soon as I (temporarily) disabled it and ran the Outlook 365 sign-in procedure again everything worked. I did notice that when Outlook started, even with the user signed in there it did not pick up his email account and I had to add it manually using 'Add Account'
Cheers