Forum Discussion
SOS - Global Administrator Lockout Due to MFA
Dear Community, I am reaching out in the hope that someone can guide me on how to directly contact Microsoft's Data Protection Team regarding an ongoing MFA lockout issue. This problem has persisted...
Microsoft has procedures in place for such scenarios, ask whatever agent you connect with to redirect you to the relevant team (was called “Data Protection Team” back in the day). Make it clear that you have lost access to the only admin account.