Forum Discussion
Mike Paer
Microsoft
MicrosoftSome Office 365 Business users unable to apply IRM protection
We are aware of an issue where some Office 365 Business / Microsoft 365 Business users are unable to apply Information Rights Management (IRM) protection to documents or emails, even if they are lice...
Our CEO suddenly can not apply the Confidential or Highly confidential tags due to receipt of this same error description. We are MS365 for Business users. Everyone else in the office can use the buttons except for him. He is the one that uses the buttons the most. Since we are in March 2019 (Post fix), Is there another issue which may have cause this? He can apply private, general, and public without a problem. As soon as he clicks confidential or highly confidential, that's when the error is generated.