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DavidG4P's avatar
DavidG4P
Brass Contributor
Aug 04, 2023

Smooth Scrolling in Outlook E-Mail List

The Outlook email list, e.g. the Inbox, shows a very jumpy scrolling behavior, similar to what Excel used to do.

 

There is a minimum of one (multi-line) entry "hard" jumping, instead of scrolling.

 

On top of that, the scrolling is extremely sensitive there, even if you have the mouse set to one line per wheel notch.

 

It's almost impossible to keep track of where you are in the list with your eyes once you start scrolling.

 

What setting can I use to fix this.

  • Oscarst's avatar
    Oscarst
    Copper Contributor
    I would like to work this out too as the way Windows seems to handle applications that support smooth scrolling vs apps that don't seems to be setting the mouse scrolling type based on the application that's in focus rather than the app which is under the cursor and captures/receives the scroll commands.

    If you are focused on a web browser that's put the mouse globally into smooth scrolling mode and then try and scroll on Outlook window (through moving the mouse over the Outlook window rather than by first selecting the Outlook window) the smooth scrolling inputs are able to (though not great) smoothly scroll the reading pane but not the messages pane (which scrolls in the smallest increments of one message rather than part message in 'smooth' fashion). In the inverse if you're clicked into/focused on the Outlook window and then try and scroll a smooth scrolling application like a browser, then the browser receives lumpy scrolling until you click onto the browser window.

    Are there any plans (as they did with Excel) to permit dynamic scrolling inputs in Outlook, like from smooth scrolling mice, track pads and touch screens etc? Or anything on the horizon for windows to support different scrolling modes other than by switching a global mode based on the 'in focus' application?
  • donnamichelle00's avatar
    donnamichelle00
    Copper Contributor

    DavidG4P 

    I fixed this issue on my Outlook Web App with jumpy inbox scrolling by doing the following:

    • On Outlook main page, click Gear (Settings) top right.
    • Mail | Layout will be the first section and the one I looked through.
    • Changed Text Size and Spacing from Medium, to Small
    • Save

    Scrolling is smooth now. Hope it works for you!

    • DavidG4P's avatar
      DavidG4P
      Brass Contributor

      Thanks, but please note that this is about Outlook.exe aka Outlook 365 and not about Outlook on the web or in the browser or the New Outlook.

  • Derin's avatar
    Derin
    Copper Contributor

    This issue is very annoying to me aswell, i don`t understand how microsofts flagship email app can have such problems like not supporting smooth scroll

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