Forum Discussion
Shared mailbox does not update itself
Hello everyone, So we have like 10 shared mailbox's and none of them are syncing itself. If I move some mails from inbox to another folder in the shared mailbox, I'd have to go to it and click th...
We ended up with creating a seperate mailbox, and stop using shared mailbox.
I would suggest you to do the same.
Unfortunately Outlook has not been optimized enough to do this probably.
Tatiana_Ramirez assuming that you are still using Outlook to access the mailbox, un-ticking Download shared folders option would be the simplest thing to try. In case of no luck you could also try to add the shared mailboxes using a separate Outlook account. Finally, if nothing helps, you can add your Outlook for the Web as PWA, making the user experience a bit more smooth than you would have via web browser.
Thanks!!! I tried it out with the colleagues with whom we share the e-mail box and now we can all see the tags in real time 🙂
