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Philip Cassidy's avatar
Philip Cassidy
Copper Contributor
Jul 02, 2018
Solved

Sent items as shared mailbox but the sent item to only be saved in the other mailbox sent items

Hello, 

 

365 Exchange Online

Outlook 2016 

 

Is it possible to give full access to a mailbox with 'send as' or 'send on behalf' permissions but the sent item is to only be saved in the sent items of the other mailbox sent items? Not a copy saved.

 

I can only find Powershell commands for a copy to be saved in both sent items.

 

Set-Mailbox <delegator mailbox name> -MessageCopyForSendOnBehalfEnabled $true

 

 

 

 

 

8 Replies

  • Kashif S's avatar
    Kashif S
    Copper Contributor

    get-mailbox -recipienttypedetails sharedmailbox | set-mailbox -MessageCopyForSentAsEnabled $True  -MessageCopyForSendOnBehalfEnabled $True

     

    Run this commaned it will enable for all shared mailbox.

    • Mohamed's avatar
      Mohamed
      Copper Contributor
      Thank you! it works well with me.

      but you need to run the command whenever you create a new mailbox or migrate a mailbox.
    • PBeiler1's avatar
      PBeiler1
      Steel Contributor

      Has a Powershell cmdlet showed up for the shared account DELETED email?  I'm doing this with a registry entry today. 

  • Max Fritz's avatar
    Max Fritz
    Iron Contributor

    From the Exchange side, you're using the right command, but you're correct that it will save a copy in both sent items folders.https://blogs.technet.microsoft.com/exchange/2015/03/03/want-more-control-over-sent-items-when-using-shared-mailboxes/.

    I'd strongly recommend that method as it's easiest to manage, but the other option is to configure local workstations using group policy, so long as you are using Outlook 2010 or higher. That should make it so that it's only saved in the one folder:

    1. Click Start, click Run, type regedit, and then click OK.
    2. Locate and then click the following registry subkey:
       
      HKEY_CURRENT_USER\Software\Microsoft\Office\x.0\Outlook\Preferences
      Note The x.0 placeholder represents your version of Office (16.0 = Office 2016, 15.0 = Office 2013, 14.0 = Office 2010).
    3. On the Edit menu, point to New, and then click DWORD Value.
    4. Type DelegateSentItemsStyle, and then press Enter.
    5. Right-click DelegateSentItemsStyle, and then click Modify.
    6. In the Value data box, type 1, and then click OK.
    7. Exit Registry Editor.

    From: https://support.microsoft.com/en-us/help/2843677/messages-sent-from-a-shared-mailbox-aren-t-saved-to-the-sent-items-fol

    • CKUK1's avatar
      CKUK1
      Copper Contributor
      You might have posted this in 2018, but I've found it in 2021 and it's helped me massively. I can't believe Microsoft doesn't have this set as the default.

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