Forum Discussion
Security & Compliance Labels - Still Not Working
Hi Craig,
I'm experiencing the same thing. I'd suggest, however, that what we're experiencing is the desired functionality and that, simply, Microsoft have failed to update their documentation.
What is interesting, however, is that you will be unable to delete the Document Library containing these files (give it a go, you get an error message) but O365 will let you delete the site without a trace. I've raised a question to Microsoft about this so let's see if they respond to me as I notice nobody's got back to you yet.
Regards,
Ady
Thanks for your reply Ady as I still have received no word from Microsoft.
With 25 days until GDPR comes into force, I am concerned that I will not be able to implement our desired data protection policies.
- I've raised the same issue with 365 support, and they told me it was expected behaviour (which I disagree with, and their documentation disagrees with).
https://techcommunity.microsoft.com/t5/SharePoint/Retention-policy-via-label-unable-to-delete-content/m-p/184172#M16731Yes, pretty sure they changed direction on this during the implementation of the technology. The documentation was created whilst this was in preview and doesn't look like it's been updated to the way the implementation actually works now. Preventing deletion of items makes sense - but they don't prevent deletion of the Site Collection/Group which doesn't make sense. Thus it's easy to overcome retention schedules/record declaration - with potentially grave consequences for a business who was relying on this technology.
- The way I see it, is that the retention policy should behave the same if it is 'delivered' by a label or directly (e.g. by being applied to a workload / product such as SharePoint sites).
If we configure 2 retention policies with exactly the same settings, then apply one directly to a SharePoint site, and the other via a label, we see different behaviour.
Interestingly, it is only the 'delete' user action that behaves incorrectly - you can still edit, rename and update items as expected.
- Thanks for your reply. At least now my sanity is not in question. :)
