Forum Discussion
PST Imports - Security & Compliance - Or Outlook Imports
Having worked as support engineer, I know they have some policies around the number of tickets and they are always pressed to close them as soon as possible. And most of the time you end up with someone working for an outsourcing company, not a direct Microsoft employee, unless you pay from Premier. But that's the reality of it.
I've relayed your troubles to some of the Exchange folks, hope something will come out of it.
I reran the imports again using the same PST files and now I'm getting some successes. I went a little further and now I'm mapping out which server the user's mailbox is on. My bet is that there is some type of rolling fix being done behind the scenes without any acknowledgment of the issue. I will continue to retry failures and record which server they are on.
| Name | ServerName | Status |
| julie | bl0pr07mb4034 | Success |
| tamera | cy4pr07mb3013 | Failure |
| john | cy4pr07mb3077 | Success |
| beverly | cy4pr07mb3528 | Success |
| michael | cy4pr07mb3847 | Success |
| heather | dm2pr07mb671 | Failure |
| sml.confrm | dm5pr07mb3081 | Success |
| judy | dm5pr07mb3957 | Success |
| teresa | mwhpr0701mb3772 | Failure |
| shirley | mwhpr0701mb3835 | Success |
| larry | sn1pr07mb3967 | Success |
| boardroom | sn1pr07mb4045 | Success |
After many phone calls and persistence plus the help of Vasil I've finally received acknowledgement of the issue and Microsoft is working the issue / patching the servers.
Exchange Online Advisory EX129170.
User Impact: Admins may be unable to migrate calendar items, and if migration is successful, the calendar may be missing items.
Thanks for the credit, but I barely did anything on this, just connected the dots. Many other MVPs have been complaining for a while now on that other issue I mentioned above, and putting some pressure on the MS folks. It seems the issues were indeed related, but hopefully it's all in the past now.