Forum Discussion
OWA redirect user to captcha
Thank you for your response, i appreciate it.
We have searched everything, we cannot find this user on any list. What i don't understand is why Microsoft hosts a non working captcha page.
broken( captcha text is invisible and with a spinner, see screenshot)
https://outlook.office.com/owa/0/owahipcontrol.aspx
https://outlook.office365.com/owa/0/owahipcontrol.aspx
working (captcha is visible and verify button works)
https://outlook.live.com/owa/0/owahipcontrol.aspx
If Microsoft fixes the captcha page than we can click on verifiy and the issue is gone i think.
Anyway, support wants to call me this afternoon, maybe they have a different solution. I will let you know.
Best regards
Wietse
https://outlook.office.com/owa/0/owahipcontrol.aspx
https://outlook.live.com/owa/0/owahipcontrol.aspx
for live accounts only but this is how the captcha should look like
Wietsedr It looks like the issue could be because of Outlook Connected accounts feature which is deprecated now or the Office 365 alias is added to the user's Microsoft Personal account.
Connect email accounts in Outlook on the web (Microsoft 365)
Add or remove an email alias in Outlook.com (microsoft.com)
Rahul Kumaar Any news on this issue? I have a other captcha page to add to the list:
https://outlook.office.com/owa/captchachallenge.aspxA user in our organisation is getting redirected to this page when opening the o365 webmail (owa). Wietsedr , have you been able to resolve this? According to our user, she was trying to sync her private calendar account with her work account. Which steps she took, she can't really tell anymore. I've checked o365 and private outlook account aliasses, but can't find anything. When we add another account to the mailbox and open it that way, we do not get rederected to this page.
The issue seems to have "magically" dissapeared. Very strange. It seems some kind of protection is still in place, but doesn't really work anymore?
Hello,
Somehow her local cache was triggering the issue. It worked everywhere until she used her laptop and then we had the same issue everywhere(different devices). After clearing her cache multiple times with support the issue vanished and has never returned afterwards. No-one really understood why it happened only to her.
Greetings.
