Forum Discussion
sarabibi234
Sep 03, 2023Copper Contributor
outlook
hello!
I switched from Mail to new Outlook. But one day accidently, switched it back. Now I am unable to open new outlook. Whenever I click the icon, following message appears.
please someone help me get my new outlook back.
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- DeletedThanks for sharing the issue Sarabibi234!
Hope you are having a great start of your week besides your concern!
Well, it would be best to uninstall the new Outlook then reinstall it by toggling the "Try New Outlook" in the mail app.
Thanks,
Shawn- sarabibi234Copper ContributorI tried and followed your suggestion. But the issue still remains there.
- DeletedI see, try going to startmenu, locate Outlook (Preview) and right click --> settings --> scroll down and click reset.
- sarabibi234Copper Contributor