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Zakaria DERDER's avatar
Zakaria DERDER
Copper Contributor
Oct 06, 2018

Outlook on the Web loading wrong display names - Office365

Hello, Weird issue we're experiencing in our organization. OWA seems to display former employee name whenever i select the destination email/name on the auto completion list. Now, on the auto comple...
office 365
outlook
outlook on the web
Victor_Ungureanu's avatar
Victor_Ungureanu
Icon for Microsoft rankMicrosoft
Oct 06, 2018

Run this in PowerShell and then start OWA:

Remove-MailboxUserConfiguration -Mailbox <affected_mbx> -Identity Configuration\IPM.Configuration.OWA.UserOptions

 

Let us know if it worked.

 

Zakaria DERDER's avatar
Zakaria DERDER
Copper Contributor
Oct 09, 2018

Hello,

 

I just ran the commands, display names are still showing old employee names. Maybe it'll take some time before it takes effect?

  • Zakaria DERDER's avatar
    Zakaria DERDER
    Copper Contributor
    Oct 09, 2018

    It doesn't seem to work as it still display old names...

    • Victor_Ungureanu's avatar
      Victor_Ungureanu
      Icon for Microsoft rankMicrosoft
      Oct 09, 2018

      I wasn't sure it will work, but I thought it might. Anyway, if it was going to work, only logging off from OWA and logging back in should have been enough, no waiting time needed.

      • Zakaria DERDER's avatar
        Zakaria DERDER
        Copper Contributor
        Oct 10, 2018

        Yes indeed. Any other suggestions?

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