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Phil Gibbs's avatar
Phil Gibbs
Copper Contributor
Jul 04, 2018

OUTLOOK JUNK FOLDER DUPLICATION BUG

Having just installed Win10 on this laptop, O365 was next on the list. Having gone through the task of installing and verifying, I launched Outlook and noticed that JUNK had duplicated itself.

When I click on either, it works OK. But if I then click on the other, the two folders seem to animate, running around each other in 'vertical circles' until Outlook crashes. I then have the option to recover, only to find the two appear once again. Earlier on Tuesday (3 July) I had no end of trouble installing Outlook on another computer system, and I wonder if this has had an impact?

 

 

1 Reply

  • That's interesting. Does this junk folder show up twice when you use outlook.office.com?

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