Forum Discussion
Outlook calendar on mac not showing up
I'm using a Mac (macOS Big Sur version 11.0.1) and using Microsoft Office 365 (Microsoft Outlook for Mac version 16.43). Email is working (and syncing) fine to my Yahoo and Gmail accounts. However, recently I have lost the function of the Calendar. It is essentially blank.
I've tried reinstalling Outlook which did not change anything. Any ideas?
- Pontus SjälanderIron Contributor
Amanda_Val Definitely sounds like a outlook profile issue.
I would do a complete clean of everything that has to do with Outlook for mac and then re-configure it to get a totally clean installation and profile.
Example of instructions - DKairyCopper Contributor
Amanda_Val did you find a solution to this? I have the same problem I think maybe after an update.
- Amanda_ValCopper Contributor
DKairyNo, I had to reinstall the OS with the help of an apple rep.
- markus_4x4Copper Contributor
Amanda_ValI have the same issue that temporarily went away when I had to reinstall my MacBook Pro after a hardware repair. BUT: the problem recur again after some time. It's not possible to do a complete reinstall of the whole Mac everytime Outlook loses the calendar...
Is there another solution?
- geowgeowCopper ContributorI have the same problem. My default O365 calendar is no longer listed under "My Calendars" in the Outlook calendar. It randomly came back recently after being absent for a week, but restarting my Mac has made it disappear again.
- isavovCopper Contributor
I just started to have the same issue - Outlook Office 365 on MacOS Monterey 12 beta 4
The My calendars folder for the default account is empty, two more accounts are OK
After deleting the account and adding it again, they reappear, and after some time disappear again...
No problem on other devices...
- markus_4x4Copper Contributor
isavovI've got a solution that works for me, perhaps it helps you too:
In the Calendar Section there is a button "Open shared calendar" (Icon is 3 dots arranged in a circle). If you click on the button, a search field opens. Set the account with the calendar you need and type in the e-mail address of the account. There should appear the entry below. Click on it and click on the button "Open". That should do the trick. This worked in my environment.
- a1jensenCopper ContributorSame here, just started immediately after I did an Office update (v 16.63) today. The whole sidebar where the accounts are supposed to be is blank 😞 None of my accounts showing in the calendar side, just email side. Using Catalina 10.15.7, MacBook Pro (Retina, 13-inch, Early 2015). I switched to New Outlook and all calendar accounts show up fine. Is this their way of forcing us to use New Outlook, with fewer features?
- B_KaneCopper Contributor
a1jensen Same problem in UTD Big Sur on older MacBook Pro. My IMAP acct calendars are showing up, not the 2 Exchange/365 calendars. A few days ago I was able to retrieve the calendars by restarting the app; no longer. The "Open Shared Calendars" tip didn't work--it's in a infinite loop checking permissions.
- harvestNLCopper ContributorHas anyone found a work around? I have one user this is happening to.
I tried to publish the calendar in O365 to an .ics file - then import that into Outlook, and that did pull the events in, but it is only a one-way sync (items created in Outlook do not sync to O365 calendar), so that's not a viable solution.
I tried opening their own calendar via Open Shared Calendar>*username*, but this request did not process, the window just sat there.
I have tried a new Outlook profile - same results- AlliOopCopper ContributorI, too, tried everything mentioned, save reinstalling the OS - that is ridiculous! I finally reached out to Support through the Mac Client (Help>Contact Support) on Friday, 7/22, I believe. It is a chat window. They replied right away, but left me hanging over the weekend. They got back to me on Monday, the 25th, and told me to "1) Restart Outlook 2) Reproduce the issue by going to the calendar view 3)Go to Help menu>Collect Diagnostics. Wouldn't you know it - even with all the times I closed then relaunched Outlook and nothing changed, this time all of my accounts came back and the calendar was fully populated with their events! They must have done something, so I would contact them. Good luck!
- Simon_B150Copper Contributor
The issue with no appointments, meetings etc showing up in Office for Mac, even after using the "create new xxx" button.
I'm using Office 2021 for Mac, Ventura 13.2 OS. Ever since buying Office for Mac 2021, the outlook calendar has never accepted any appointment, or meeting, when I have tried to enter one using the "create" buttons. However, whilst not perfect, I have found a work around that does seem to be working:
1 - Rather than showing the whole calendar month, change the view to either the specific day, or in my case, the working week view also works. I've entered appointments in each view.
2 - Take your cursor to the time your meeting/appointment is going to start, and for me, then right clicking the mouse button and choosing "New Appointment" from the reduced menu to the right of the cursor I am able to then enter the apppoinment/meeting details, click save, and see the appointment appear within the calendar.
3 - After doing this, if I then go back to a "monthly view", my entries are still showing.
Aappreciate this isn't great if you have a much busier schedule than I do, but, at least it is a way of entering things into the diary and being able to see them.
Hope this helps. Amanda_Val
- JamesGatelyCopper Contributor
Amanda_Val after a few hours of wailing & gnashing of teeth (as well as finding whatever threads of information that I could on Google), the silver bullet which ended my problems was installing Outlook 16.66 to replace 16.63. Presto, all calendars returned! I suspect that the culprit was a brief flirtation last week with "new" Outlook which turned sour when "new (but not improved)" Outlook wiped all four of my email signatures, prompting a return to "old but more dependable" Outlook.
- Murtuza_KhambhatyCopper Contributor
Start Outlook on Mac > >Calendar >> From Left side view, Select your name Calendar >> Peoples Calendar Check-Calendar....... bingo... you are done.
- AlliOopCopper Contributor
That is normally how to show a calendar, but it wasn't working for me either, and probably the same issue that Amanda was having. I had several teachers that were also having the issue.
MS fixed it for me when I contacted them via their Contact Support link in Outlooks Help menu item.
I hope by now this issue has been resolved in updates.
- brokenOSCopper Contributor
been having this issue for over two years, no matter what OS. fixed it one time through smth i found in a forum. that didn't work again afterwards however.
its just ridiculous from microsoft and apple that this doesnt get fixed properly. its a simple feature that destroys the whole experience. i saw in this thread that no mod is picking up on this, so it must be at the very bottom of their agenda, if at all. compatibility is of disadvantage to both of them (microsoft and apple) after all
- MarkWallaceWAACopper Contributor
Go to your calendar screen and then click on the 3 dots (hover over to see) to the right of the calendar profile you want to see. Then you can select show all calendars. THere is no option to only see 1 calendar, it is all or nothing.
- MikkelLundKnudsenIron Contributor
Nice - working! :)