Forum Discussion
Outlook calendar on mac not showing up
I'm using a Mac (macOS Big Sur version 11.0.1) and using Microsoft Office 365 (Microsoft Outlook for Mac version 16.43). Email is working (and syncing) fine to my Yahoo and Gmail accounts. However,...
Has anyone found a work around? I have one user this is happening to.
I tried to publish the calendar in O365 to an .ics file - then import that into Outlook, and that did pull the events in, but it is only a one-way sync (items created in Outlook do not sync to O365 calendar), so that's not a viable solution.
I tried opening their own calendar via Open Shared Calendar>*username*, but this request did not process, the window just sat there.
I have tried a new Outlook profile - same results
I tried to publish the calendar in O365 to an .ics file - then import that into Outlook, and that did pull the events in, but it is only a one-way sync (items created in Outlook do not sync to O365 calendar), so that's not a viable solution.
I tried opening their own calendar via Open Shared Calendar>*username*, but this request did not process, the window just sat there.
I have tried a new Outlook profile - same results
I, too, tried everything mentioned, save reinstalling the OS - that is ridiculous! I finally reached out to Support through the Mac Client (Help>Contact Support) on Friday, 7/22, I believe. It is a chat window. They replied right away, but left me hanging over the weekend. They got back to me on Monday, the 25th, and told me to "1) Restart Outlook 2) Reproduce the issue by going to the calendar view 3)Go to Help menu>Collect Diagnostics. Wouldn't you know it - even with all the times I closed then relaunched Outlook and nothing changed, this time all of my accounts came back and the calendar was fully populated with their events! They must have done something, so I would contact them. Good luck!
Yes, Microsoft seems to have resolved the issue on their side. The user I was working with is no longer having the issue and has access to their calendar again.
Hooray for silent updates!
Not so fast. I just had this problem crop up for me today after a system restart. Mac OS Monterey 12.4, Outlook for Mac 16.63 with O365.
Tried the open shared calendar and it didn't work. Tried switching to New Outlook and that did work. When I switch back to Old Outlook, the calendars came back. Hopefully back to stay?
- This is good to know. Not sure if that is what fixed it for me when I did that - don't think it did, but it may have after a few days. I have a large school of teachers I service and have already heard of 2 - 3 that have this same issue (and we aren't even back to school yet!) and others of my colleagues have reported this, too. Will try going from old to new to old again and see if that fixes the next one rather than wait for MS support to respond to them.
